Episode 8: From Command to Empathy: Suman Ghose

Suman Ghose

Introduction: 

Our guest today is Suman Ghose, who has co-authored the book From Command to Empathy along with Avik Chand. In this podcast, he talks about what led them to writing the book, his journey along the way that uncovered aspects of empathy and emotional intelligence – terms that are often considered abstract and understood by a few. Suman speaks about the overarching importance of inculcating a culture and habit of developing Emotional Intelligence and Empathy, which in essence are 2 sides of the same coin. They can bring about a gradual change in the mindsets of each and every individual. He talks about why it is the right time for organizations to get serious about bringing empathy to their employees and how it can help employees cope with the changing times. He touches on how it helps understand the mindset of millennials and helps bridge the generation divide.


Show Transcription >>


October 26, 2018

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